This Privacy Notice explains how Property Avenue Egypt (“Property Avenue”, “we”, “us”) handles personal data when you use propertyavenueeg.com, contact us, or request information about a property.
Who to contact
Property Avenue Egypt operates this website. For privacy requests or questions, contact us at info@propertyavenueeg.com or via WhatsApp +20 11 0936 2824.
Information we may handle
Depending on how you interact with us, this may include:
- Your name, email address, mobile or WhatsApp number.
- Your property interests, preferred unit type, purchase timing, budget-related questions, and any message you choose to send.
- Limited technical and usage information if you opt in to optional analytics cookies.
Why we use this information
We use inquiry information to respond to your request, provide current availability and price information, arrange a consultation, and maintain an appropriate record of our communications. We use optional analytics only when you expressly accept them, to understand page performance and improve the website.
How the availability form works
The availability form on The One Collection page does not send your entries to this website. When you submit the form, it opens WhatsApp with a message prepared from the information you entered. You decide whether to send that message. Once you choose to communicate through WhatsApp, WhatsApp’s own privacy terms also apply.
Your consent and choices
Where we rely on consent, we ask for a clear affirmative action and describe the specific purpose. You may withdraw consent at any time by emailing us or contacting us on WhatsApp. Withdrawing consent does not affect processing that was lawful before the withdrawal.
Our website presents optional analytics separately from the property inquiry. You can accept or decline analytics and change your choice using the “Cookie preferences” control in the footer.
Cookies and analytics
Essential browser storage may be used to remember your cookie preference. Optional analytics are not loaded on the The One Collection page unless you accept them. If enabled, Google Analytics may receive usage data according to Google’s terms and privacy practices.
Sharing and international services
We do not sell personal data. We may share information with people or service providers involved in responding to your request, operating our communications, or supporting the website, only where necessary for the stated purpose. Some providers, such as WhatsApp or analytics providers, may process data outside Egypt. Any such use should be assessed against the applicable data-transfer requirements before a new service or CRM connection is introduced.
Retention and security
We retain inquiry information only for as long as it is reasonably necessary for the relevant conversation, legitimate business records, and applicable legal obligations. We use reasonable technical and organisational measures designed to protect information, but no internet transmission or storage method is completely secure.
Your rights
Subject to applicable law, you may ask to access, correct, update, or delete your personal data, withdraw consent, or raise a concern about our processing. Contact us through the details above and include enough information for us to identify the relevant record safely.
Updates to this notice
We may update this notice when our website, inquiry process, vendors, or legal obligations change. The latest version will be published on this page with an updated date.
Scope of this notice: This notice covers the website and its WhatsApp-led enquiry flow. We will update it before adding a CRM, email-marketing workflow, advertising pixel, or other lead-collection service.